Home from Home

*Corona Virus (Covid-19) Please Note:

An advance booking is not required, but you may still give us a call to let us know you are planning to visit.

There is no limit on visitor numbers, and visits may now take place in communal areas as well as bedrooms. We ask that if a group of you are coming to visit you notify us in advance so that we can accommodate you.

Face masks are still required during visits.

An LFT test is not required prior to a visit, but you are welcome to conduct one on site or before your visit if you choose to.

We are pleased that we are able to facilitate more natural and relaxed visits, but resident safety remains a priority. We therefore ask that you do not visit the home if you have any covid symptoms, or any symptoms of illness. We ask that you refrain from visiting the home within 10 days of being ill, having covid symptoms, or being in touch with someone you know has covid.

We are also continuing to offer video calls with our residents. Please get in touch if you would like to video call a loved one. Phone calls are always welcome should you wish to talk to a member of staff or a loved one.

Thank you for your continued support and understanding.

Feel free to call us on 01394 282620.

 

Choosing the right home for you or your loved one is an important decision. At White Gables, we believe in providing the best and most appropriate care for our residents in a homely setting.

We do this by recruiting and retaining the highest calibre of staff who have a passion for the work they do. All staff will have a personal education plan combining mandatory training requirements with in-house training pertinent to the area they work in. Many of our staff have also obtained nationally recognised qualifications such as diplomas and NVQs.

We provide comprehensive care planning of a service users’ needs involving the individual and their relatives. Care provision is a dynamic and ever-changing process and requires regular assessment and evaluation of a resident’s needs.

We ensure effective liaison with all appropriate agencies involved in a service user’s care. This may include GPs, physiotherapists, dieticians, chiropodists, mental healthcare professionals, spiritual leaders, social workers etc.

Residents and their relatives should feel satisfied with the standard of care received and are able to comment on any aspect of care received within the care plans and home environment. The complaints procedure will be explained to residents and their relatives on admission.

We pay special attention to the quality and variety of all menus at White Gables, where residents make the choices.  Food is prepared by our chefs to meet all dietary requirements and snacks are freely available 24 hours a day.

All equipment provided will be selected to ensure the safe, efficient, effective provision of care with the best interest of both residents and staff.

We also ensure that residents are able to access and enjoy a wide range of activities ranging from social stimulation to diversional therapy to meaningful activity or just plain fun.

White Gables is situated near to the coastal cliff in the clean quiet town of Felixstowe, conveniently located within easy level walking distance of the town centre, post office, library, community centre and bus routes.

We are a family run Home accredited by Social Services since 1982, and registered to care for thirty-seven residents.

The work was initially started by Mr and Mrs T Lewis, who then handed it onto their son and his wife, Mr and Mrs Clifford and Jacqui Lewis.

They owned the home until March 2018, when Holmwood Holdings bought it. Despite a change of ownership, the team have remained consistent, ensuring a continued and improved delivery of care for all who live at White Gables.

For more information please download our brochure.