Contact Us

For any enquiries about living or working at White Gables please get in touch.
Please see below for Corona Virus (Covid-19) updates on visiting*.

Telephone 01394 282620 Get in touch

Welcome to White Gables

*Corona Virus (Covid-19) Please Note:

In line with government guidance, we are now facilitating visits to White Gables. Please contact the home directly via phone or email, or please use the form below, to book a visit. 

Visits are currently restricted to one visitor at a time, and are subject to a negative Lateral Flow Test on arrival, as well as preventative measures. 

We are working hard to facilitate indoor visits as soon as possible. These will also be subject to a negative Lateral Flow Test on arrival, and will be restricted to one designated indoor visitor per resident, and visit per week.  If there is a situation that requires a necessary and essential indoor visit we would ask that you discuss this with the Home Manager to ensure that the appropriate precautionary measures are taken to limit any potential risk. Our wonderful staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible.

In the meantime, we continue to offer video calls with our residents. Please get in touch if you would like to video call a loved one. Phone calls are always welcome should you wish to talk to a member of staff or a loved one.

Thank you for your continued support and understanding.


Choosing the right home for you or your loved one is an important decision. At White Gables, we believe in providing the best and most appropriate care for our residents in a homely setting.

We do this by recruiting and retaining the highest calibre of staff who have a passion for the work they do. All staff will have a personal education plan combining mandatory training requirements with in-house training pertinent to the area they work in. Many of our staff have also obtained nationally recognised qualifications such as diplomas and NVQs.

We provide comprehensive care planning of a service users’ needs involving the individual and their relatives. Care provision is a dynamic and ever-changing process and requires regular assessment and evaluation of a resident’s needs.

We ensure effective liaison with all appropriate agencies involved in a service user’s care. This may include GPs, physiotherapists, dieticians, chiropodists, mental healthcare professionals, spiritual leaders, social workers etc.

Residents and their relatives should feel satisfied with the standard of care received and are able to comment on any aspect of care received within the care plans and home environment. The complaints procedure will be explained to residents and their relatives on admission.

We pay special attention to the quality and variety of all menus at White Gables, where residents make the choices.  Food is prepared by our chefs to meet all dietary requirements and snacks are freely available 24 hours a day.

All equipment provided will be selected to ensure the safe, efficient, effective provision of care with the best interest of both residents and staff.

We also ensure that residents are able to access and enjoy a wide range of activities ranging from social stimulation to diversional therapy to meaningful activity or just plain fun.

White Gables is situated near to the coastal cliff in the clean quiet town of Felixstowe, conveniently located within easy level walking distance of the town centre, post office, library, community centre and bus routes.

We are a family run Home accredited by Social Services since 1982, and registered to care for thirty-seven residents.

The work was initially started by Mr and Mrs T Lewis, who then handed it onto their son and his wife, Mr and Mrs Clifford and Jacqui Lewis.

They owned the home until March 2018, when Holmwood Holdings bought it. Despite a change of ownership, the team have remained consistent, ensuring a continued and improved delivery of care for all who live at White Gables.

For more information please download our brochure.

White Gables Suffolk Felixstowe care home bedroomWhite Gables Suffolk Felixstowe care home lounge residential

Our CQC report summary

  • Safe - Good
  • Effective - Good
  • Caring - Outstanding
  • Responsive - Outstanding
  • Well-led - Outstanding
White Gables Suffolk Felixstowe residential care home dementia
White Gables Suffolk Felixstowe residential care home dementia garden


We go to every effort to ensure that your loved ones live not just in in a beautiful home that anybody would be proud to call their own, but in absolute comfort with all the amenities they need and more.

Read more

White Gables Suffolk Felixstowe residential care home dementia


With a wide range of Activites and entertainment provided there is no shortage of good times to be had.


White Gables aims to provide individualised and comprehensive expert care with a pleasant home-from-home atmosphere, with compassion and empathy at its centre, without forgetting laughter and conversation.

White Gables Care Ltd, company #11000846, registered address 962 Eastern Avenue, Ilford, Essex, United Kingdom, IG2 7JD